The scalable basis of our remote access system in various platform-independent versions – as your customised service portal

Nr. ER 2001-x | ER 2002-x | ER 2003-x

  • Administration and maintenance of ServiceRouter connections worldwide
  • Centralised collection and evaluation of logging data and events of the individual plants
  • Differentiation between admin access and customer network
  • Preconfigured firewall for protection of your network




The scalable basis of the remote access system in various platform-independents versions – for your individual service requirements

The reliable ServiceServer administers your customer networks and manages the connections to your worldwide net of ServiceRouters. The basic concept is SSL-encrypted communication and access to plants exclusively via VPN connections. The optional PC platform centrally collects logging data and events from the distributed facilities. The powerful SQL-based DataAnalyzer tool carries out fast and precise evaluations. The ServiceServer distinguishes between the admin access to all connected plants and network-selective access to specified customer networks. All devices organised in one customer network operate as belonging to one common LAN. There is no access from one customer network to devices of another customer network, your system is protected by a preconfigured firewall.

  • icon Features
  • icon Optional
  • icon Technical specifications
  • icon Applications
  • icon Downloads
  • State-of-the-art safety features
  • Certificate-based SSL-encrypted communication
  • Plant access based on VPN connections
  • Worldwide administration and maintenance of ServiceRouter connections
  • “It's entirely in your hands”: no external service providers in your remote access system
  • Centralised collection and evaluation of logging data and events of individual plants (providing the basis for optimisation)
  • Basis for implementation of your individual service solution (optional Windows VMs for installation of customised programming software)
  • The eurogard remote access system allows you to operate a scalable service network which can grow according to your specifications.
  • Distinction between admin access and customer network.
  • Simple configuration with optimal structure of your customer networks and minimal time and effort in networking the various plant routers
  • Basis for wireless connection of plants via UMTS/LTE, therefore independent of the IT-network structure of your customers
  • In case of any questions, your contact person is available at any time via telephone, email and TeamViewer
  • Implementation on-site possible, according to customers’ request
  • No running costs after purchase
  • Free firmware updates
  • Engineered in Germany
  • 2 year manufacturer warranty
  • Extendible with our free software eurogard SRConnect for optimisation of connection set-up and protocolling of your connections
  • Available as
    • Complete package of hardware and software (one-off acquisition cost with subsequent self-administration)
    • Software-based solution via high availability data centres with Internet broadband connection (low acquisition cost plus subsequent monthly user fee
  • Optional: Redundant version in different data centres
  • Our expert team is happy to offer support with customising the standard software to your requirements
Platform AMD-Geode 500MHz 256 MB RAM.
  2 GB flash disk, optionally upgradable
  Battery-powered real-time clock, hardware watchdog
  1 x WAN, 2 x LAN switched, each Ethernet 10/100
  2 x USB
  Up to 60 VPN participants may be connected
  Operation of max. 30 customer networks
Supply voltage 220 VAC, 8 W (basic version) 35 W with integrated PC
Ambient temperature 5-50°C non-condensing
Design 19" housing 1U, also suitable as desktop unit


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