Our core competence is the development of innovative remote service solutions and validated systems for the pharmaceutical industry. Our commitment is high-level technical quality for long-term customer satisfaction.
Karl Symior and Dipl.-Ing. Johannes Kolks
for all areas of the company until 6/2019
We define our responsibility as responsibility towards our products and our customers. This includes first of all the in-house development of a large proportion of our products with our expert knowledge, guaranteeing a decisive competitive advantage through high standards. After a phase of in depth development, products undergo a strict quality inspection. Following a predetermined quality control plan, a complete functional test is carried out for every device leaving our company. All parameter data is stored on our main server under the device serial number so that it can easily be recalled at any time. Inspection equipment is calibrated regularly and all devices and computer configurations are state-of-the-art. Last but not least responsibility to our customers and the company means continuity in eurogard’s business management and continuous and sound growth.
Networking does not only pertain to the technological aspects but also to the long-term and successful association with our business partners and customers. In times of global networking we have to keep in mind the social networks. Our company’s straightforward manner and our short communication channels guarantee customer loyalty and satisfaction.
Simplicity is the mark of eurogard’s scope of customer services. Products are made simple not by reducing their function range but by optimising all features so that nothing is superfluous and the product is still ‘complete’. This way of simplification in the end makes life easier for our customers, as well. User friendliness and full functionality are guaranteed.